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Frequently asked questions

About Docosan

  • Is Docosan a healthcare provider?
  • Can any provider join Docosan?
  • Can I use Docosan to book appointments with any doctor in Vietnam?
  • Is Docosan available in my area? When will it come to my area?
  • Is Docosan available in other countries?
  • Can patients use Docosan for free?
  • How much will my appointment cost?
  • I love Docosan - how can I tell more people about it?

Appointments

  • How do I make an appointment with a doctor?
  • Can I call Docosan to make an appointment?
  • How do I know which doctor to book with?
  • Where is the doctor’s phone number?
  • How do I know my appointment is confirmed?
  • What if my appointment is cancelled or rescheduled by the doctor?
  • How do I cancel an appointment?

Data & privacy

  • How does Docosan use and share data?
  • What data does Docosan collect?
  • How does Docosan protect data?
  • Where can I learn more about Docosan’s protection of data and privacy?

My account

  • How do I sign in?
  • How do I see my past doctors and appointments?
  • How do I edit my profile information?
  • What if I need to change my name on the account?
  • I forgot my password. How can I reset it?

Reviews

  • What is a doctor review?
  • How do Docosan doctor reviews work?
  • Does Docosan moderate doctor reviews?
  • Does Docosan only post good doctor reviews?
  • Why do you moderate doctor reviews?
  • How do I review my doctor?
  • How can I leave a good review?
  • Careers

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Need help?

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DOCOSAN VIETNAM LLC
Business license no. 0316247099, registered on 27/04/2020 by the Department of Planning and Investment of Ho Chi Minh City. 

ADDRESS
Lim Tower 25F, 9-11 Ton Duc Thang Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam

info@docosan.com, +84 (0)989 607 760

© Docosan 2020

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